One of the primary issues in the modern, ever-changing world of IT is simplification. IT professionals are continually looking for efficient solutions to help them reduce redundancies and headaches in all aspects of their work. One of the newest, most exciting technologies which companies are implementing, often through their IT department, is VOIP (Voice Over IP). VOIP is a cost-effective way to end traditional phone service and instead route it through their internet connections. It’s a good idea to do a little research and learn about the type of services you’ll be selecting from for your company.
There are two common problems with using a hosted VOIP provider separate from your data provider, or BYOB (bring your own bandwidth) vendor:
1. There can be problems with inefficiency. It makes no sense to have to deal with a company for your data provider in addition to a VOIP vendor. Twice the time is required to talk to at least two different company representatives. If the hosted VOIP vendor you’re working with is also your connectivity vendor, the process is streamlined and efficient.
2. There can be problems with unreliability. When a company has an account with a connectivity provider which also provides VOIP services, the connectivity provider feels a strong responsibility for this client; however, BYOB providers only have one account with the client and thus don’t feel the same responsibility for their clients.
Nowadays, simply offering good services is not enough. Companies are looking for ‘solutions’ that will make work life simpler and more efficient. It’s also true that companies need bandwidth that can support their clients and that is fast. It is now expected that reliable service and exceptional customer care go hand in hand, but simpler and faster coordination also matters a great deal. In short, to obtain a simplified, streamlined, more efficient communications service, companies should turn to all-in-one vendors, such as TrueChoiceTelecom.com.
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