Tuesday, October 2, 2012

Disaster Recovery with Hosted VoIP



When working in any industry, phone calls are a vital part of business. The last thing you and your company needs is to have business halted due to not being able to call clients or receive phone calls from potential customers. One huge benefit of a Hosted VoIP system is that you are able to access it anywhere. If for some reason you are not able to make it into the office, you will still be able to call clients like nothing ever happened.  

Offsite Call Capability Reduces Downtime

One great benefit of Hosted VoIP is the ability to always be able to make and receive phone calls. With Hosted VoIP you can program your office phone and cell phone to ring simultaneously or in a specific sequence. In the event of a disaster and you are unable to make it to your office, your cell phone will get the call instead ensuring no loss of customer service due to an unforeseen incident. This will greatly improve customer satisfaction knowing they can always reach you.

Cloud-based Information Provides Security

Hosted VoIP is a great service because all information is stored at an offsite location. Having all of your phone information stored offsite means never losing contacts due to a disaster in the office. Simply log in online and you can get the phone number of the important client you were supposed to call. One of the worst things a company can do is lose their customers information and this will ensure you never run into that problem. Disaster or not, you can always make that important phone call you needed to make.

Flexible Communication On-The-Go

A final way that Hosted VoIP can help you in the event of a disaster is with on the fly conferencing. This allows you to form an impromptu conference to explain a situation should a disaster occur. You can add and delete people from a phone call as needed to get the word out to employees faster. This will make things run much smoother in the event of a disaster.

Hosted VoIP can greatly help in the event of a disaster at the office and can make the transition run much smoother.

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