What benefits can a Hosted VoIP system provide to fast-changing companies?

Scalability of Hosted VoIP – Quickly Adapting to Business Change

Has your business been unsteady lately? Is your company growing fast one minute and shrinking the next? One problem many small companies have is they do not know their company size will look like in a few years.  Bosses have a tough job of deciding what kind of phone system to implement because they need something that can be extremely flexible based on the amount of people they have working for them.  This is where a Hosted VoIP system can come in handy.

One main benefit of a Hosted VoIP system is you can add, remove, and edit all members of the system with ease.  If business has been picking up and you needed to hire more workers, thus adding more users on the phones, you can do it with ease.  Simply upgrade your Hosted VoIP service by adding more extensions and that is all.  If peak season is over and your company is going to be losing some employees, it is extremely easy to downgrade your service and save you and your company some money.  The great thing about a Hosted VoIP system is you can make it fit to exactly what your company needs.

Another great benefit of the ease of a Hosted VoIP system is that it is extremely cost efficient.  There is no need to hire anyone to come in and set up individual phones and coordinate the lines.  You and your company can save a great amount simply by not having to hire an IT person to maintain your telephone lines.  Simple tasks such as adding and deleting phone lines typically rely on someone with experience coming in and completing the job for you but with a Hosted VoIP system, these changes are done with ease.

Hosted VoIP provides many great benefits to your company in terms of scalability.  Visit our website or give us a call to see if a Hosted VoIP system is right for you.

Disaster Recovery with Hosted VoIP

When working in any industry, phone calls are a vital part of business. The last thing you and your company needs is to have business halted due to not being able to call clients or receive phone calls from potential customers. One huge benefit of a Hosted VoIP system is that you are able to access it anywhere. If for some reason you are not able to make it into the office, you will still be able to call clients like nothing ever happened.  

Offsite Call Capability Reduces Downtime

One great benefit of Hosted VoIP is the ability to always be able to make and receive phone calls. With Hosted VoIP you can program your office phone and cell phone to ring simultaneously or in a specific sequence. In the event of a disaster and you are unable to make it to your office, your cell phone will get the call instead ensuring no loss of customer service due to an unforeseen incident. This will greatly improve customer satisfaction knowing they can always reach you.

Cloud-based Information Provides Security

Hosted VoIP is a great service because all information is stored at an offsite location. Having all of your phone information stored offsite means never losing contacts due to a disaster in the office. Simply log in online and you can get the phone number of the important client you were supposed to call. One of the worst things a company can do is lose their customers information and this will ensure you never run into that problem. Disaster or not, you can always make that important phone call you needed to make.

Flexible Communication On-The-Go

A final way that Hosted VoIP can help you in the event of a disaster is with on the fly conferencing. This allows you to form an impromptu conference to explain a situation should a disaster occur. You can add and delete people from a phone call as needed to get the word out to employees faster. This will make things run much smoother in the event of a disaster.

Hosted VoIP can greatly help in the event of a disaster at the office and can make the transition run much smoother.

What is call swapping and how can it help me?

How to Communicate Better with Hosted VoIP

In the economy today, staying in constant communication with your company and your clients is a must. Clients expect fast responses and flawless communication. That is where Hosted VoIP can help. Hosted VoIP provides a great service in ensuring contact between all the parts of your business.

One great way communication is improved by a Hosted VoIP system is that it unites everyone. No matter where they are, all employees will be able to benefit from all the features provided. They can use their home offices as work offices because they can access all the features provided by this technology at home

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Next, a Hosted VoIP system allows employees to get the same phone call on multiple phones. If someone calls their office phone, you can program it to call their cell phone at the same time with ease. No more missed phone calls because someone stepped out of the office for a few minutes. Though, if you did want to miss that phone call, Hosted VoIP also offers a hide me feature to send the call to voicemail.

Hosted VoIP also offers visual voicemail to everyone. No more checking your messages at home, work, and on your cell to see if you missed that important phone call. With the visual voicemail feature, all messages are in one spot and you can see who each of them are from too. This enables you to get to the important message you have been waiting for as quick as possible. 

A final, huge benefit of a Hosted VoIP system is on the go call swapping. Say you are on your office phone when you get an email to meet a client as soon as possible. With the call swap feature, you can simply press a button and it will swap the call to your cell phone so you can get on your way quickly.

Hosted VoIP can benefit your business greatly and make communication between your team and clients work seamlessly. Give it a try and see how it can benefit you today. 

Keeping Business Growing with Hosted VoIP

Unpredictable events are bound to happen and harm day-to-day business activities.  It is impossible to stay connected with business events and phone calls with a regular telephone system.  With a Hosted VoIP system, there is no need to worry about any of that.  If something occurs at your office such as a fire, you have no reason to panic about missing out on important phone calls because there is no tangible box residing at your place of business that you need to worry about getting harmed.

 

With Hosted VoIP, in case of the unthinkable, all phone calls can be sent to cell phones or any other phones even in locations other than just your office.  This enables phone calls from anywhere and provides great convince to you and your staff.  It is an extremely reliable resource for your company to have.

Hosted VoIP also brings great flexibility for a growing company.  With the VoIP system, you are not simply limited to a specific amount of users on the system.  This allows you to add and remove employees as needed from the system.  It is a monthly service that you can expand or reduce as needed with very little effort required.  You also are able to add and remove features as needed for the best experience for your company.

 

Another way True Choice Telecom’s Hosted VoIP enables company growth is with their automatic upgrades.   Since no physical hardware is located on your premise, all software changes and upgrades are installed automatically for you without you needing to do anything for it.  True Choice will also alert you when any new features and functions come out.

 

Hosted VoIP is a necessary resource for any growing business trying to save some money where they can.  The convenience, reliability, and flexibility are the top reasons for you to let True Choice help you and your business out.   

How can True Choice Telecom’s Hosted VoIP service save me money?

Choosing the Right PBX for You

When starting a company, having multiple lines for phone calls is a must.  Rather than having ten different lines for ten different people, you can get what is called a private branch exchange, or PBX for short.  This not only enables people outside the office to be able to reach individual people but also people in the office can reach other people by simply dialing a three to four numbers.  There are two choices when deciding on your PBX, premise based and hosted.

A premise based is exactly how it sounds.  It is a way to have multiple lines without multiple numbers.  The difference is it is on the premise instead of hosted somewhere else.  With a premise based, the fee can be either a one-time charge or a certain cost spread over a year or two.  The benefit here is once you pay off the original cost, the monthly charge goes away and you will only be paying for your phone provider.  This enables you to have a greater amount of control over your system and means that calls aren’t getting routed to you from somewhere else.

Hosted PBX consists of taking the core call control from your office and moving it to a data center where calls for multiple businesses are routed too.  The benefit of this is that you all but guaranteed to never be out of service.  The hosted PBX is also beneficial because you don’t have to worry about maintenance of upgrades since your VoIP provider will take care of that for you.  This frees up more time for business owners to focus on the company instead of having a hassle to deal with.  With the hosted PBX, you do have a recurring bill every month.

One of the primary benefits of choosing Hosted VoIP is flexibility. Nothing matches Hosted VoIP for companies with an outside sales force, multiple locations, remote workers or work-from-home employees.  PBX is an important and valuable system to use in your company and you need the best for it.

Making Communication Easier

Hosted VoIP is the cutting edge way to keep your company connected, even over a great distance.  You can make this technology even more efficient by installing SoftPhone Applications onto your computer.  SoftPhone Apps are a new type of software that can enable your computer to make and receive phone calls without the need for a separate, stand alone telephone.  Users can access the phone option through their computers with the use of a headset or even a cell phone that plugs into a USB connection.

SoftPhone lends itself perfectly to the Hosted VoIP system by further eliminating dependence on clunky hardware.  Now you can communicate with co-workers and clients alike wherever you are just by carrying your laptop.  This is particularly helpful for employees that need to travel for work or can’t always be in the office.  The VoIP systems link your business’s communication through the computer and SoftPhone apps eliminating the need for a separate phone by turning your computer into the phone.  

With SoftPhone apps you can access all of the features that you would have with a traditional phone through a keypad displayed on your computer’s screen.  That includes features like caller ID, voicemail, conference call and one touch response.  In addition to these features, you can give callers a text-to-speech message or send and receive a fax.  SoftPhone also allows for easy integration with Microsoft Outlook, which makes it easy for you to transcribe your calls and email them to your co-workers and employees.  It will even provide you with a detailed phone log so that you can keep track of missed phone calls and clients’ numbers.

SoftPhone will save your company money by doing away with the need to purchase and maintain telephones for all of your employees.  They will also save your employees time by having all of your call data located in one spot on your computers database and, of course, not having a phone will free up more space on your desk to get to work. 

Are VoIP or Hosted VoIP Solutions Right For Your Business?

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VoIP and Hosted VoIP telecom solutions are increasingly popular these days, but what are these solutions really and do they represent an appropriate upgrade for your organization?

Don’t let the confusing acronym fool you into thinking VoIP is anything particularly complicated or far beyond your personal understanding of technology. VoIP technology, which is short for Voice Over Internet Protocol, represents nothing more than using the internet to transmit voices instead of either landlines or satellites. There are a number of benefits to using VoIP, as well as a few less positive aspects of the technology, which are worth considering when deciding whether VoIP is right for your business or not.

First, VoIP and Hosted VoIP solutions are often less expensive than traditional telephony systems. Due to the fact that it uses your internet connection, it’s easy to install, implement, and utilize VoIP solutions. VoIP telephony solutions are also highly portable and allow you to create a communication system that is more remote and disperse than most traditional telephony solutions allow. Finally, VoIP systems tend to be much easier and cheaper to scale up as your organization grows in size.

 VoIP and Hosted VoIP offer an excellent solution for the majority of businesses and their professional applications.