What are a few reasons to secure your wireless internet?

Choosing the Right PBX for You

When starting a company, having multiple lines for phone calls is a must.  Rather than having ten different lines for ten different people, you can get what is called a private branch exchange, or PBX for short.  This not only enables people outside the office to be able to reach individual people but also people in the office can reach other people by simply dialing a three to four numbers.  There are two choices when deciding on your PBX, premise based and hosted.

A premise based is exactly how it sounds.  It is a way to have multiple lines without multiple numbers.  The difference is it is on the premise instead of hosted somewhere else.  With a premise based, the fee can be either a one-time charge or a certain cost spread over a year or two.  The benefit here is once you pay off the original cost, the monthly charge goes away and you will only be paying for your phone provider.  This enables you to have a greater amount of control over your system and means that calls aren’t getting routed to you from somewhere else.

Hosted PBX consists of taking the core call control from your office and moving it to a data center where calls for multiple businesses are routed too.  The benefit of this is that you all but guaranteed to never be out of service.  The hosted PBX is also beneficial because you don’t have to worry about maintenance of upgrades since your VoIP provider will take care of that for you.  This frees up more time for business owners to focus on the company instead of having a hassle to deal with.  With the hosted PBX, you do have a recurring bill every month.

One of the primary benefits of choosing Hosted VoIP is flexibility. Nothing matches Hosted VoIP for companies with an outside sales force, multiple locations, remote workers or work-from-home employees.  PBX is an important and valuable system to use in your company and you need the best for it.

Making Communication Easier

Hosted VoIP is the cutting edge way to keep your company connected, even over a great distance.  You can make this technology even more efficient by installing SoftPhone Applications onto your computer.  SoftPhone Apps are a new type of software that can enable your computer to make and receive phone calls without the need for a separate, stand alone telephone.  Users can access the phone option through their computers with the use of a headset or even a cell phone that plugs into a USB connection.

SoftPhone lends itself perfectly to the Hosted VoIP system by further eliminating dependence on clunky hardware.  Now you can communicate with co-workers and clients alike wherever you are just by carrying your laptop.  This is particularly helpful for employees that need to travel for work or can’t always be in the office.  The VoIP systems link your business’s communication through the computer and SoftPhone apps eliminating the need for a separate phone by turning your computer into the phone.  

With SoftPhone apps you can access all of the features that you would have with a traditional phone through a keypad displayed on your computer’s screen.  That includes features like caller ID, voicemail, conference call and one touch response.  In addition to these features, you can give callers a text-to-speech message or send and receive a fax.  SoftPhone also allows for easy integration with Microsoft Outlook, which makes it easy for you to transcribe your calls and email them to your co-workers and employees.  It will even provide you with a detailed phone log so that you can keep track of missed phone calls and clients’ numbers.

SoftPhone will save your company money by doing away with the need to purchase and maintain telephones for all of your employees.  They will also save your employees time by having all of your call data located in one spot on your computers database and, of course, not having a phone will free up more space on your desk to get to work.