Choosing the Right PBX for You

When starting a company, having multiple lines for phone calls is a must.  Rather than having ten different lines for ten different people, you can get what is called a private branch exchange, or PBX for short.  This not only enables people outside the office to be able to reach individual people but also people in the office can reach other people by simply dialing a three to four numbers.  There are two choices when deciding on your PBX, premise based and hosted.

A premise based is exactly how it sounds.  It is a way to have multiple lines without multiple numbers.  The difference is it is on the premise instead of hosted somewhere else.  With a premise based, the fee can be either a one-time charge or a certain cost spread over a year or two.  The benefit here is once you pay off the original cost, the monthly charge goes away and you will only be paying for your phone provider.  This enables you to have a greater amount of control over your system and means that calls aren’t getting routed to you from somewhere else.

Hosted PBX consists of taking the core call control from your office and moving it to a data center where calls for multiple businesses are routed too.  The benefit of this is that you all but guaranteed to never be out of service.  The hosted PBX is also beneficial because you don’t have to worry about maintenance of upgrades since your VoIP provider will take care of that for you.  This frees up more time for business owners to focus on the company instead of having a hassle to deal with.  With the hosted PBX, you do have a recurring bill every month.

One of the primary benefits of choosing Hosted VoIP is flexibility. Nothing matches Hosted VoIP for companies with an outside sales force, multiple locations, remote workers or work-from-home employees.  PBX is an important and valuable system to use in your company and you need the best for it.